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Camile’s coronavirus covid-19 updates

UPDATED APRIL 16: reopening collections

With the evolving coronavirus crisis, we are reviewing our processes on a daily basis, with health & safety of course at top of mind. Having had time to reflect, we feel the time is right to re-open for collections with added restrictions (whereby guests will not be able to enter the premises). We will only continue to do this if we feel we can protect our guests and staff. This applies to the vast majority of branches – check your local branch status here.

For collection by foot, the following system will be enacted:

1.) Guest arrives at branch keeping safe social distancing on marked areas outside.

2.) Phones Camile to say they are outside (phone number of branch will be on a poster at the door). There will be a table across the doorway preventing guests from entering the premises. Payment must be arranged over the phone or through online ordering – no cash accepted.

3.) Collection order brought to front door put on table and customers name called out

For collection by car, the following system will  be enacted:

1.) Guest arrives at branch

2.) Phones Camile to say they are outside, where they are parked and description of car

3.) Collection orders delivered to boot of guests car (contactless transaction)

 

We are hopeful that this process will ensure a much better and safer process for both our staff and guests. Thanks for everyone’s help and participation in this! Stay tuned for further updates.

 

UPDATED MARCH 26:

We will be switching to a delivery-only service across all of our restaurants for the duration of the COVID-19 crisis. No collection, takeaway or dine in services will be available.

 

UPDATED MARCH 18:

We have created a live document so you can keep up to date with your local Camile branch’s procedures during COVID-19.

See changes to your local branch here: Click to view sheet

UPDATED MARCH 17:

We have updated our measures for Camile Dine In and Collection Services.

 

DELIVERY: Our delivery service is operating fully, we want to continue to offer our at home food service to the community and will continue to do so, whilst maintaining stringent safety procedure. “No Contact Delivery” is available by writing this in your delivery notes, or mentioning it on your phone order. Please pay with card where possible.

 

COLLECTION: Our branches are now operating as a collection and takeaway service. If you would like your food delivered to your car, please call the shop when you arrive.

 

We appreciate your support during this time and we’re doing everything in our power to keep you safe.

MARCH 13:

We’re bringing in new measures to make our deliveries even safer in light of global health concerns.

Here’s how. 

FOR DELIVERY. We will no longer accept cash payments for food deliveries until further notice to reduce the hand-to-hand exchange. We are also introducing a “no contact” delivery option to reduce interaction with our drivers. To avail, please write “no contact delivery” in your online delivery notes, mention it while ordering by phone, or wait for a phone call from your delivery driver. 

IN STORES. We are making disinfectant hand wash facilities available through our kitchens, restaurants, and delivery vehicles, with revised training for staff on personal hygiene. Any staff member with symptoms will be encouraged to stay home and self-isolate. If this happens, you will be the first to know.

We understand some customers are very concerned about possible risks, so we are taking this initiative to reassure you and keep Camile the healthiest, safest place to get your dinner.  Thank you!


Camile introduce reusable cups to reduce single-serve packaging use

Camile Thai Kitchen, the healthy online delivery restaurant chain, has announced that they will be launching new reusable cups on a pilot basis for customers. These new modestly priced cups are designed to reduce the use of single-serve compostable paper cups, and so reduce Camile’s impact on the environment.

“While we were the first takeaway in Europe to introduce fully compostable packaging, we know it didn’t go far enough quick enough to make the differences we need,” says Caterina Liverani, Camile sustainability champion and London marketing manager.

“For too long, our industry has been paying lip service to the impact on the environment caused by single-use containers. We know this won’t solve the problem, but it is an attempt to try something different, and show there may be a better way forward,” she said.

Camile has been running a number of initiatives to reduce their impact on the planet apart from reusable cups. In 2019, Camile was the first takeaway chain in Europe to switch to fully compostable packaging, are are certified members of REPAK, and electricity is sourced from 100% renewable energy suppliers. From 2020, Camile are fitting free water refill fronts in all-new restaurants. Most recently, Camile is launching a meatless Chicken dish, made entirely from plants.

For further information contact

Caterina Liverani – Sustainability Champion
caterina@camile.co.uk – camile.co.uk/franchising

 


Camile Thai to open 4th London restaurant in Battersea

Camile Thai Kitchen, the healthy online delivery restaurant chain, have announced that they will be opening their 4th London restaurant, at a new site in Battersea Park Road.


“The new branch will be able to deliver to Buckingham Palace, as well as Kensington, Belgravia, Earls Court and Chelsea,” said Daniel Greene, marketing manager of Camile. “This will be our fourth restaurant south of the river, to add to our existing sites in Bermondsey, Clapham and Tooting Bec – and business is good”.


With 20+ restaurants in the UK and Ireland (and a pipeline of 10+ more) Camile’s fast growing franchise has ambitious plans to develop further in London initially, and then further afield. The home delivery of hot food market is exploding in urban areas around the world, driven by the rise of food aggregators like Deliveroo and Just Eat, and consumers addiction to screens. Greene commented “We are now offering franchises across London, and are experiencing a lot of interest in our online delivery restaurant brand. With some of our London branches exceeding £20,000 per week sales, this is a significant and serious opportunity, for the right type of operator.”

 

The Camile franchise features:
– Healthy and sustainable food, appealing to young urban professionals
(compostable packaging, Dairy Free and Vegan options, all calorie counted to name
a few features)
– Existing restaurants turnover up to €35,000 per week in Ireland (where Camile are
brand leaders) / £20,000+ in  London. most franchisees are opening / have opened
further outlets
– Using the latest bespoke technology to manage the logistics of delivery and user
experience online
– Suits owner operators capable of building their own team
– 21st century restaurant and packaging design

If you’re interested in joining us as we expand in the London market, please contact
Daniel Greene – Marketing Manager
franchise@camile.co.uk
www.camile.co.uk/franchising

 

 


Introducing Samantha Mumba Chef Collaboration

 

Camile are delighted to announce the wonderful Samantha Mumba, a singer, actress, model and former Celebrity Master Chef Contestant as the latest guest chef to create a wonderful new dish for our menu. Samantha’s dish is a vegetarian take on one of Camile’s most well-loved curries; the wonderful massaman. Customers can enjoy her specially created Chickpea Massaman Curry from the end of June.

Like all Camile sauces, her massaman curry sauce is homemade daily, and she has loaded her dish with fresh and exciting ingredients; chickpeas, cherry tomato, peppers, broccoli, and Irish potatoes, all fragranced with Thai holy basil. The dish is served with Camile’s own steamed brown & wild rice for a delicious, healthy and wholesome meal with none of the guilt.

Commenting on the partnership with Camile, Samantha said; “I genuinely love to cook for my family at home and I am excited to be collaborating with Camile and being able to share this recipe with all of you. As a food lover I enjoy cooking and eating healthy dishes that are both flavoursome and filling – giving me lots of energy that I need as a busy working mum. I am delighted that this guilt-free dish will be conveniently available for those with a craving for something wholesome but deliciously satisfying.”

Following in the footsteps of previous successful guest chefs Rosanna Davison, Indy Power, Jo Canning, Derval O Rourke, and Holly White, Samantha has created a recipe she regularly enjoys to cook at home for friends and family.

Samantha’s Chickpea Massaman Curry will be available in all of our branches for £11.95 for a limited time only – so don’t wait!

For more information on Camile, to order online or to find a store near you, visit https://www.camile.ie or call any of our restaurants.


An interview with superchef Nachi

We are delighted to bring you our latest chef special. A delicious sweet and sour fresh salmon with stir-fried vegetables.
This time our very own chef Nachi has developed the dish. We caught up with Nachi for a chat about food, healthy lifestyle and Taekwondo. Continue reading…